Solicitação de cancelamento e reembolso

  • Sanchez_Gonzalo_gonzalo
    Fecha de consulta 10 de julio de 2024, 9:11

    Por favor devolver el último importe debitado de mi tarjeta. Ya no estamos usando el servicio y no lo usaremos por el momento.

  • Gian Jotform Support
    Fecha de respuesta 10 de julio de 2024, 9:42

    Hi Sanchez_Gonzalo_gonzalo,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, I was able to cancel your subscription and refund the last payment since it's within the 30-day refund policy.

    Let us know if there's anything else we can help.

  • Sanchez_Gonzalo_gonzalo
    Fecha de respuesta 10 de julio de 2024, 9:48

    Thank you very much for the money back. That would be all, greetings!