El formulario incrustado no funciona

  • publimarket
    Fecha de consulta 9 de julio de 2024, 21:32

    Tengo un problema, estoy tratando de insertar el código fuente en una plantilla de DIVI sobre plataforma Wordpress, pero prácticamente es inactivo, cuando doy enviar, no hace ninguna función, y tampoco muestra el captcha...


    Debería mostrarse como aca:

    https://form.jotform.com/241908450579869


    La forma en la que estoy tratando de mostrarlo, es con integración de código.


    Gracias por su ayuda.

  • publimarket
    Fecha de respuesta 9 de julio de 2024, 21:52

    Además todo esta en inglés, los warnings, y debería estar en español.


    El formulario incrustado no funciona Image 1 Screenshot 20

  • Raymond Jotform Support
    Fecha de respuesta 10 de julio de 2024, 0:44

    Hi publimarket,

    Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    I understand that your form is not working as expected when embedded on your webpage using the source code. Can you try using the iFrame code to embed the form instead as it is typically the most stable embed code to use? Let me show you where to find that:

    1. In Form Builder, click on the Publish tab and on the embed section.
    2. Next, select iFrame.
      El formulario incrustado no funciona Image 1 Screenshot 30
    3. Now, copy the code and use it to embed the form on your webpage.
      El formulario incrustado no funciona Image 2 Screenshot 41

    We also have a guide on Embed Forms for WordPress Users that you can check out.

    Give it a try and let us know if you need any help.