COMO ELIMINO EL CODIGO DE VERIFICACION?

  • dgrutierrez
    Fecha de consulta 26 de junio de 2024, 19:54

    Estoy teniendo la situacion que cada vez que me llega un formulario me pide codigo de verificación y quieno quitarlo. A su vez la cuenta será utilizada por mi subalterno y necesito que quede su email como el email principal de la cuenta.

    Gracias

  • Joshua_T Jotform Support
    Fecha de respuesta 26 de junio de 2024, 20:14

    Hi Diana,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, to confirm, are you referring to the login code sent to you via email? If so, keep in mind that our standard plans (Starter, Bronze, Silver, and Gold) are individual, single-user plans. So, only one login session can exist at a time. If you need an account that allows multiple users, we encourage you to look into upgrading to Jotform Enterprise.

    Enterprise accounts can accommodate everyone on your team, while giving you full control and visibility into each action taken by members of your team, for IT audit purposes. 

    Thanks for understanding. Let us know if you have any questions.