Solicitar una factura

  • wonderlandmatricula
    Fecha de consulta 24 de junio de 2024, 18:35

    Necesitaría una factura por el recibo que se cargó en nuestra cuenta el 23.06.

  • Joshua_T Jotform Support
    Fecha de respuesta 24 de junio de 2024, 18:38

    Hi wonderlandmatricula,

    Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, it’s easy to check your invoices. Let me show you how:

    1. On your My Forms page, hover your mouse over your Avatar/Profile Picture. 
    2. Click on Settings to go to your Account Settings.
    3. Under Account Settings, click on the Billing tab.
    4. Scroll down a bit, and you should be able to see the Invoices section
    5. Click on the View link on each invoice to see their details.

    Solicitar una factura  Image 1 Screenshot 20

    Let us know if you have any other questions.