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EspaixfestaFecha de consulta 31 de enero de 2024, 2:36
Hola
Desde ayer nuestros clientes no pueden realizar reservas porque le sale este mensaje y cuando llegan al pago no les aparece ninguna forma de pago
.
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Eliza Jotform SupportFecha de respuesta 31 de enero de 2024, 3:41
Hi Espaixfesta,
Thanks for reaching out to Jotform Support. Unfortunately, our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.
Now, let me help you with your question. I'm really sorry that this is happening. Can you give us the URL of the form that's having the issue? Let me show you how to get your form URL:
- On your My Forms page, hover your mouse over the form, and click on the More dropdown on the right side of the page.
- Under Publish, click on Publish Form.
- Click on the Copy Link button to copy it, and send it to us.
I've also cleared your form caches to fix any cache-related issues.
Once we hear back from you, we'll be able to help you with this.
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DavidFecha de respuesta 31 de enero de 2024, 6:30
Hola
Esta solucionado ya,
Gracias!