Jotform Settings: Change email address for the notification email.

  • joseb0684
    Fecha de consulta 12 de enero de 2024, 11:44

    Hola! cuando un cliente completa la información en el formulario, esta info me llega al mi correo personal, necesito cambiar este dirección de correo. Como puedo hacerlo? gracias.

  • Devemer_S Jotform Support
    Fecha de respuesta 12 de enero de 2024, 13:54

    Hi David,

    Thanks for reaching out to Jotform Support. I am currently using a translation app to provide assistance, but if you want to get assistance in Spanish language, we can forward your request to our Spanish Support Team, but please note that it may take longer to receive a response.

    Going back to your concern, you can definitely change the email address where the submission notifications are getting sent to. Let me walk you through it:

    • In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
    • In the menu on the left side of the page, click on Emails.
    • On the right side of the Notification field, click on the Pencil icon.
    • Go to the Recipients tab and edit the Recipient email.

    Jotform Settings: Change email address for the notification email Screenshot 20

    Here's a guide you can use as reference.

    Give it a try and let us know if you need any help.