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MadraigosAsked on September 4, 2025 at 12:29 PM
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Eduarda JotForm SupportReplied on September 4, 2025 at 12:38 PM
Hi Sharon,
Thanks for reaching out to Jotform Support. You can't delete the field to add the amount in USD, because you are collecting donations, if you want to change it's very simple, but we cannot delete this field. Let me show you how:
1. In Form Builder, click on the Payment field.
2. Now, click on the Credit Card icon, in the next right of the Payment field.
3. Then, in the right Payment Properties panel, you can change the Payment Type in the dropdown menu.
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brfiReplied on September 4, 2025 at 7:18 PM
Sharon, try adding this CSS code:
#cid_74 > div > div.product-container-wrapper > span > span{
display: none;
}
Please use these instructions to insert this code into your form. Make sure to place this at the end of your existing CSS code.
Credit goes to Patrick_R - who worked for Jotform back in 2021, not sure if he still does. -
brfiReplied on September 4, 2025 at 7:28 PM
You might want to add something like this as well:
div#cid_74::before{
content: "$";
position: relative;
top: 38px;
z-index: 1;
}
input#input_74_donation{
padding-left: 7px;
}
#cid_74 > div > div.product-container-wrapper > span > span{
display: none;
}
This won't be perfect, because if you zoom in our out, the "$" might be misplaced a bit. Perhaps a Jotform employee can make it perfect.
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Kenneth JotForm SupportReplied on September 4, 2025 at 7:47 PM
Hi Sharon,
When you integrate a payment gateway into your form, the currency field (USD in your case) is tied directly to the payment integration and can’t be removed independently. If you want to remove or change it, you’ll need to either:
- Switch the currency by opening your Payment Settings and under the Currency option, you can change it from USD to another currency supported by your payment gateway.
- Remove the Payment field entirely. If you don’t want to collect payments at all, you can delete the entire Payment field from your form. Just select the Payment field and click the trash bin icon. Keep in mind that this action will delete all product items and payment settings associated with it.
Currently, the USD label itself can’t be deleted while the integration is active, as it is required to display a currency for the gateway to process transactions. If you only want to display item names and prices without a visible currency, an alternative approach would be to use basic fields (Multiple Choice, Single Choice, or Dropdown) to list your items and prices, and then utilize Conditional logic to do calculations along with Short Text fields to simulate a pricing setup without the currency label.
Give it a try and let us know if you have any other questions.
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brfiReplied on September 4, 2025 at 7:51 PM
Kenneth, the approach above using CSS does work. I tried it.
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