Customer service technology: How to take advantage of the latest support software
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7 types of chatbots explained: Which one is right for you?
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Chatbot best practices: 7 rules for building an outstanding chatbot
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Freshdesk vs Zendesk: A comparison guide for 2025
Jotform Editorial Team
February 11, 2025
Conversational AI for customer service: An ultimate guide
Aytekin Tank
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7 key steps to build a thriving customer service team
Jotform Editorial Team
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Chat etiquette: 15 rules for exceptional customer service
Jotform Editorial Team
February 07, 2025
Proactive customer service: 10 life-saving tips
Jotform Editorial Team
February 07, 2025
What is a menu-based chatbot? Benefits, use cases, and how they work
Jotform Editorial Team
February 07, 2025
What’s the difference between customer service and customer experience?
Jotform Editorial Team
January 28, 2025
Zendesk vs Intercom: Which is right for your business?
Jotform Editorial Team
January 21, 2025
Customer service vs customer support: What’s the difference?
Jotform Editorial Team
January 16, 2025
How to handle customer complaints in a restaurant: Top tips for success
Jotform Editorial Team
January 10, 2025
Top 12 Intercom alternatives (side-by-side comparison)
Jotform Editorial Team
January 09, 2025
How to optimize your customer service process
Jotform Editorial Team
January 09, 2025
9 types of customer service you should know
Jotform Editorial Team
January 07, 2025
What is Customer Service? The Ultimate Guide
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February 26, 2025
