CUSTOMER SERVICE Zendesk vs Intercom: Which is right for your business? by Elliot Rieth January 21, 2025
CUSTOMER SERVICE Customer service vs customer support: What’s the difference? by Jotform Editorial Team January 16, 2025
CUSTOMER SERVICE How to handle customer complaints in a restaurant: Top tips for success by Jotform Editorial Team January 10, 2025
CUSTOMER SERVICE Top 12 Intercom alternatives (side-by-side comparison) by Elliot Rieth January 09, 2025
CUSTOMER SERVICE How to optimize your customer service process by Jotform Editorial Team January 09, 2025
CUSTOMER SERVICE 12 best Freshdesk alternatives for businesses in 2025 by Elliot Rieth January 02, 2025
CUSTOMER SERVICE What customer sentiment is and how to track it by Kimberly Houston December 19, 2024
CUSTOMER SERVICE 6 of the most important customer satisfaction KPIs by Kimberly Houston October 16, 2024
CUSTOMER SERVICE How to personalize customer service with conversational marketing by Anam Ahmed Johnston September 19, 2024
CUSTOMER SERVICE How to create a customer success process by Jotform Editorial Team February 07, 2024
CUSTOMER SERVICE How to improve your renewal rates and retain more customers by John Boitnott January 26, 2024
GOVERNMENT How government workflow automation improves customer service by Anam Ahmed Johnston December 18, 2023