Alignment of Information on email

Good Day,

How can I ensure that the information appears in the correct position when I receive it in an email? On my form, everything looks fine, but the alignment is off when I receive it in my email.

https://www.jotform.com/build/252394689848176

Thanks,

Carlos

Hi Carlos,

Thanks for reaching out to Jotform Support. Let me help you with that:

The alignment issue you are experiencing in the email notification, despite the form looking fine, is a common situation. This usually happens because email clients render HTML differently than web browsers.

Here’s how to improve the alignment of your form information in the email:

1. Use the Email Notification Editor: Under your form's Settings, go to the Emails section, then edit your Notification email. Use the editor to adjust the layout and alignment of the fields as you want them to appear in the email.
2. Use Tables for Layout: In the email editor, use HTML tables to organize your form data neatly. Tables help maintain alignment across different email clients.
3. Preview and Test: Send test emails to yourself and check how the alignment looks in different email clients (Gmail, Outlook, etc.) to ensure consistency.

If you continue to experience issues, consider simplifying the email layout or using plain text notifications for better compatibility.

Give it a try and let us know how it goes.

I tried it. Where can I get a test email from?

Hi Carlos,

To get a test email, go to your form's Settings, then click on Emails. Find your Notification email and click on the Edit button. Inside the email editor, you will see a Send a Test Email button—click that to send a test email to your registered email address.

This will allow you to see exactly how the email notification will appear when you receive it.

Give it a try and let us know how it goes.

Thank you

Hi Carlos,

You’re welcome. If you have any more questions or need further assistance, feel free to ask.

Reach out again if you need any other help.