Enterprise: Dynamic Dropdown not working

I have an enterprise account with you and I am having the same problem. I've submitted a ticket but have gotten no replies.

I've cleared my Google Chrome history/cache and I've tried other browsers as suggested above. The issue still remains.

How do I get this resolved?

Hi Gannon,

Thank you for reaching out to Jotform Support. I see that you have an Enterprise account, which means that we have a dedicated Enterprise Support Team to help you. We have a guide that explains how to create a ticket for Enterprise Support here. If you create a ticket there, someone from the Enterprise Support Team will get in touch with you shortly. 

Thanks for your patience and understanding, we appreciate it.

I created a ticket 2 hours ago and still haven't gotten a response. What's my next steps??

Hi Gannon,

Since my colleague has already reached out to our dedicated team, they will respond to you as soon as they read your message. They may have handled multiple tickets at this time, which may have caused the delay in responding to your concern. Rest assured that once they read it, they will respond to it with a solution.

Let us know if you have any other questions.

Hi Michele,

To keep the conversation organized, I moved your issue to its own thread, and someone from our Support Team will help you with it here.

Reach out if you need anything else.