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TU_hipotekFecha de consulta 13 de septiembre de 2025, 14:30
tengo la integración de WhatsApp configurada en el formulario "estas a un paso de mejorar tus finanzas" pero no me llegan los mensajes, me podían confirmar si esta integración está correctamente configurada y que debo hacer para que los mensajes lleguen
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Adrian Besilla Jotform SupportFecha de respuesta 13 de septiembre de 2025, 16:44
TU_hipotek,
Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.
Now, coming back to your question, based on the Action Logs, the notification was successfully sent, as the status is successful. If you haven’t received it, you can check your WhatsApp settings like notifications, muted chats, or blocked numbers and try making another test submission to verify that it comes through.
Give it a try and reach out again if you have any other questions.
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