How do I disable Podo pop-up from web version of my account?

I see instructions for how to disable Podo from Mobile app but not from the web version. The pop-up blocks my ability to click on forms and menus and I must keep manually closing it. Please provide guidance on how to disable this feature. Thanks!

Hi 1stUCDallas,

Thanks for reaching out to us for help. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Regarding the Podo pop-up on the web version of your account, there isn't a specific option within Jotform to disable this pop-up for individual users. However, you can manage pop-ups on your browser to prevent this from interfering with your work.

Here’s how to stop pop-ups in Google Chrome, which might help:

1. Open Chrome.
2. Click the three dots on the top right side.
3. Select Settings.
4. On the left menu, click Privacy and Security.
5. Select Site Settings.
6. Scroll down and click Pop-ups and Redirects.
7. Choose "Don't allow sites to send pop-ups or use redirects" or add the specific website URL to block pop-ups from that site.

This should help you stop the Podo pop-up from appearing while using the web version of your account.

Let us know if you need any other help.

Hi 1stUCDallas,

Your feedback is valuable for us. Currently, there isn't any way to permanently disable the Podo AI chatbot from My Workspace page. While the feature you're looking for isn't available at Jotform right now, we've gone ahead and escalated your request to our developers. Exactly when or if it's developed depends on their workload, how viable it is, and how many other users also request it. If there are any updates, we’ll circle back to this thread and let you know.

Thanks for your patience and understanding, we appreciate it.

Hi Erin,

I moved your request to a new thread to avoid confusion. You can check our reply to that here.

Let us know if you need any more help.