Logo is still showing even if it's already removed

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    info38_email_info
    Asked on September 12, 2025 at 11:15 AM

    I already removed the logo and added it in the form, but it's still showing, need help. Logo is still showing even if its already removed Image 1 Screenshot 30

    Logo is still showing even if its already removed Image 2 Screenshot 41

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    Reymae JotForm Support
    Replied on September 12, 2025 at 11:39 AM

    Hi info38_email_info,

    Thanks for reaching out to Jotform Support. I cloned and tested your form, and I ran into the same issue. The good news is, there’s a quick fix. Here’s how:

    1. In Form Builder, click on the Paint Roller icon on the right side of the page to open Form Designer.

    2. Now, in the Form Designer menu, click on the Advanced designer button.

    3. Under the Design tab, go to Form Logo section and then upload an image.

    4. Click on Save button on the upper-left side of the page, and then click on Go back.

    Logo is still showing even if its already removed Image 1 Screenshot 40

    5. Now, in Form Logo section, click on Remove.

    6. Click on Save button on the upper-left side of the page, and then click on Go back.

    7. Click on Jotform logo to go back to Form Builder.

    Logo is still showing even if its already removed Image 2 Screenshot 51

    That's it. Take a look at the screenshot below to see my result:

    Logo is still showing even if its already removed Image 3 Screenshot 62

    Give it a try and reach out again if you have any other questions.

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    info38_email_info
    Replied on September 12, 2025 at 12:06 PM

    It worked! Thanks!


    Also, I have another concern, how can I generate a report in Jotform that would show the approval signature?
  • Profile Image
    Deanne JotForm Support
    Replied on September 12, 2025 at 12:09 PM

    Hi info38_email_info,

    To keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.

    Reach out again if you need any other help.

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