Will not allow me to add PayPal or Venmo

I've filled out my form and want to accept payments.it will not allow me to add PayPal or Venmo. I've pulled up both accounts and still won't it tells methat there's an issue with PayPal but won’t allow me to try and fix or add

Hi saltyseahawk,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Jotform only allows one payment gateway per form, so you cannot add both PayPal and Venmo directly to the same form. Also, please note that some PayPal products like PayPal Invoicing and PayPal Express are discontinued on Jotform. You should use the standard PayPal integration instead.

If you want to offer multiple payment options, you can create separate forms for each payment gateway and then link them together using an iframe embed or links within a main form. This workaround allows you to provide multiple payment methods to your users.

Give it a try and let us know how it goes.

Let us know if you have any other questions.

No. How do I create separate forms and then link.

Hi saltyseahawk,

Here’s how to create separate forms and link them:

1. Create a form for each payment method (one for PayPal, one for Venmo).
2. Get the direct URL of each form from the Publish tab.
3. Add links or buttons in your main form that direct users to the specific payment form URLs.

This way, users can choose their preferred payment option by clicking the links.

Give it a try and let us know how it goes.

So I need to create a whole new form for each pay method? So make another form for Venmo. It’ll say and offer the same things and then how do I add the buttons

Hi saltyseahawk,

Yes, you create a separate form for each payment method with the same fields except for the payment integration. To add buttons with links:

1. In your main form, add a Button or Text element.
2. Link the button or text to the URL of the payment form (Venmo or PayPal).
3. Label the buttons clearly for each payment option.

This lets users pick their payment method by clicking the button.

Hi saltyseahawk,

Yes, you can use the Duplicate Form feature to create a copy with the same fields.

1. Go to My Forms.
2. Select your original form.
3. Click on More and choose Duplicate.

This creates an exact copy where you can change the payment method.

Where is the more button to duplicate?

Hi saltyseahawk,

To find the More button for duplicating a form:

1. Go to My Forms.
2. Hover over the form you want to duplicate.
3. Click the three dots (More) on the right side of the form name.
4. Select Duplicate from the dropdown menu.

This will create a copy of your form.

Hi saltyseahawk,

I've checked your form, and I see that is now connected to PayPal payment. It appears that you're able to resolve this already.

Reach out again if you need any other help.