Autoresponder email layout is not showing correctly

  • Profile Image
    rtolmach
    Asked on August 25, 2025 at 6:17 AM

    Why does the email content appear as it does below, in a narrow column? Illegible.
    Thanks


    Autoresponder email layout is not showing correctly Image 1 Screenshot 20

  • Profile Image
    Richie JotForm Support
    Replied on August 25, 2025 at 6:55 AM

    Hi rtolmach,

    Thanks for reaching out to Jotform Support. I checked a cloned version of your form but can't replicate the issue. Check out this screenshot of my result:

    Autoresponder email layout is not showing correctly Image 1 Screenshot 20

    Can you try using another web browser in editing your form in the Form Builder?

    Give it a try and let us know how it goes.