Some submitted form deliveries are not being sent

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    Drive2go
    Asked on August 25, 2025 at 2:50 AM
    also some submitted form deliveries are also not being sent
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    Benji JotForm Support
    Replied on August 25, 2025 at 2:53 AM

    Hi Drive2go,

    Thanks for reaching out to us for help. Our Developers are aware of this, and they’re working on it right now. We’ll let you know as soon as it’s fixed.

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    Diana JotForm Support
    Replied on August 26, 2025 at 3:11 AM

    Hi Drive2go,

    Thanks for your patience while we investigated the issue. The issue you were having should be resolved now. Can you please check on your end to confirm if everything is working as expected? If not, just let us know and we’ll look into it further.

    Please let us know if you have any other questions.

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    Daniel
    Replied on August 26, 2025 at 3:21 PM

    Still not fixed Some submitted form deliveries are not being sent Image 1 Screenshot 20

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    Camila JotForm Support
    Replied on August 26, 2025 at 4:08 PM

    Hi Drive2go,

    Can you clarify if you are able to open the app or it's showing like that once the user is submitting the form? I tested your app and tried to access it using phone, and it's showing fine. Check out the screenshot:

    Some submitted form deliveries are not being sent Image 1 Screenshot 20

    Once we hear back from you, we'll be able to help you with this

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    Daniel
    Replied on August 26, 2025 at 6:21 PM

    Problem is the “Share this app” button on the app itself.

    the link address to share is incorrect and only happens only on mobile devices iOS.


    Danie

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    Lorevie JotForm Support
    Replied on August 26, 2025 at 6:49 PM

    Hi Daniel,

    I separated your other question into a new thread so we can focus on it properly. You can view and follow it here.

    Reach out again if you have any other questions.

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