All apps are down

All of our app link is down and unable to share it with others and

Just ensuring if there is a known issue or glitch on Jotform system and are being investigated and repairs are on its way currently?

Please update when everything is all in working order.

Thanks

Drive2go

Hi Drive2go,

Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

Currently, there are no known widespread issues or glitches reported on Jotform that would cause app links to be down or form submission deliveries to fail. Sometimes, temporary server issues or high traffic can cause such problems, but they are usually resolved quickly.

If you continue to experience these issues, please check your form settings and ensure your forms are enabled. Also, verify your email notification settings to make sure deliveries are properly configured.

Give it a try and let us know how it goes.

Drive2go Support Team
Jotform

app link still down

Hi Drive2go,

Thanks for the update. Since the app link is still down, please try clearing your browser cache or accessing the link from a different device or network. Also, ensure your forms are enabled in your account settings.

If the issue persists, please provide more details so we can assist further.

Drive2go Support Team
Jotform

app link is still down

Hi Drive2go,

We understand the app link is still down. We recommend checking your internet connection and trying a different browser or device. If the problem continues, please share the specific app link so we can investigate further.

Drive2go Support Team
Jotform

not the form link the APP link is down

Hi Drive2go,

Thanks for clarifying. We are looking into the app link issue now. We appreciate your patience and will update you as soon as it is resolved.

Drive2go Support Team
Jotform

Hi Drive2go,

I checked your apps that can be accessed publicly, but I was able to open them and everything seems to be working fine. Check out my screencast below:

Can you try to clear your browser caches? Can you also try it on a different browser? I've also gone ahead and cleared your form caches. Can you check it again? If the issue persists, can you share with us a screenshot showing that your Jotform App is down? Let me show you How to Post a Screenshot to Our Help Center:

1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

2. Drag and drop your image into the Upload box, or click on it and select your file.

3. Then, click on the Add button in the bottom-right corner of the window.

4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

Once we hear back from you, we'll be able to help you with this.

It still has broken link !!!! this is effecting all the apps ! on 'Share this app' button!

I have option this same weblink address from the app and try both of this separately:

Both same link address but different result, 1 is obtain from the mobile app itself and 1 its from the desktop

desktop works fine but from the mobile device link address is down?

https://www.jotform.com/app/231593731816864?utm_source=copy-link&utm_medium=website&utm_campaign=portal-app&utm_term=231593731816864

https://app.jotform.com/app/231593731816864?utm_source=copy-link&utm_medium=website&utm_campaign=portal-app&utm_term=231593731816864

Hi Drive2go,

One of the links you shared appears to have a different domain, but you can continue to share your app along with the other correct link.

I’ve gone ahead and moved your other question about your forms not being sent to a separate thread to keep things tidy, and someone from our Support Team will help you out with it here.

Let us know if you need any more help.