2nd Field Shows Values even Unfilled Calculation

  • Profile Image
    mercerheidi
    Asked on August 21, 2025 at 12:03 PM
    the second field is still
    showing numbers. Can we revisit this?
    created simple calculation form Screenshot 20 Screenshot 10
    Respectfully,
    Heidi Mercer
  • Profile Image
    Kyle JotForm Support
    Replied on August 21, 2025 at 1:06 PM

    Hi Heidi,

    Thanks for reaching out to Jotform Support. I cloned and tested your form, and I ran into the same issue. The good news is, there’s a quick fix. Let's add Show/Hide condition to hide the field if the Home Value is empty. Here’s how:

    1. In Form Builder, in the orange navigation bar at the top of the page, click on Settings.

    2. Click on Conditions on the left of the page.

    3. Now, click on Add a New Condition and then click on Show/Hide Field.

    2nd Field Shows Values even Unfilled Calculation Image 1 Screenshot 40

    4. Set the conditions like you see below:

    2nd Field Shows Values even Unfilled Calculation Image 2 Screenshot 51

    Set up Conditions for all of the choices for your question. Check out the screencast below to see how your form will work after setting up the Conditions:

    2nd Field Shows Values even Unfilled Calculation Image 3 Screenshot 62

    Give it a try and let us know how it goes.