-
davidbeecherAsked on August 18, 2025 at 7:31 PM
Trying to add an iframe element to our page to provide a downloadable excel file template. To test, I added an iframe and used a http link to an image on my site, but I'm not seeing the image.
Here is a link to the form I'm creating https://www.jotform.com/build/252048081844053#preview
Here is the external link I'm testing with: http://davidbeecher.com/alaska/images/jewel/IMG005.jpg
-
Kenneth JotForm SupportReplied on August 18, 2025 at 8:28 PM
Hi David,
Thanks for reaching out to Jotform Support. The issue is that the widget requires a valid, secure HTTPS link to load content properly. Since the link you’re testing with uses HTTP, like http://davidbeecher.com/, most modern browsers and Jotform forms block it for security reasons. To fix this, you can try one of the following:
- Update your external file so it’s served over HTTPS. If your web host supports SSL, simply update the URL to https://... instead of http://....
- If HTTPS isn’t available on your site, you can upload the file directly to Jotform using the File Upload field or host it on a service that provides secure links, such as Dropbox, Google Drive, or your web host with SSL enabled.
- For providing a downloadable Excel template, instead of using the iFrame Embed widget, you can use a Paragraph element with a clickable hyperlink to the file. This is a simpler and more reliable option for downloads. Here’s an example using a Paragraph element:
<a href="https://yourhost.com/template.xlsx" target="_blank">Download the Excel Template</a>
Give it a try and reach out again if you have any other questions.