Jotform Mobile app is showing notifications on a different language.

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    allymgilbert
    Asked on August 16, 2025 at 8:23 PM
    My app is doing the same thing all of a sudden!
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    Kenneth JotForm Support
    Replied on August 16, 2025 at 8:33 PM

    Hi allymgilbert,

    Thank you for reaching out to Jotform Support. If your Jotform Mobile App is showing notifications in a different language, try logging out of the app and then logging back in. Ensure, make sure that your app is updated to the latest version from the App Store or Google Play. You can also try to reinstall the app, which refreshes the settings and usually resolves this behavior. If the issue persists, can you take a screenshot of what you're seeing? That'll help us to understand better what’s going on. Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window. Jotform Mobile app is showing notifications on a different language Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section. Jotform Mobile app is showing notifications on a different language Screenshot 41

    That's it. Once we hear back from you, we'll be able to help you with this.