IOS Notifications was on a different language

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    Lou_Page
    Asked on August 16, 2025 at 11:08 AM

    Suddenly, my notifications are in French instead of English in the iOS app. See the attached file.

    Jotform Thread 30106261 Screenshot
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    Podo: Support AI Agent
    Replied on August 16, 2025 at 11:08 AM

    Hi Lou,

    Thanks for reaching out to Jotform Support. I'm an AI assistant. I'll do my best to help you until someone from the support team is available.

    Regarding your iOS app notifications appearing in French instead of English, please try the following steps:

    1. Check your iOS device language settings to ensure English is selected.
    2. Verify the language settings within the Jotform app if available.
    3. Restart the app and your device to apply any changes.

    If the issue persists, please provide more details or screenshots to assist further.

    Give it a try and let us know how it goes.

    Best regards,
    Jotform Support

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    Manilene JotForm Support
    Replied on August 16, 2025 at 11:19 AM

    Hi Lou,

    I created a ticket and escalated this to our Developers. Although we don't know exactly when it'll be fixed, we’ll circle back to this thread when we have an update.

    Thanks for your patience and understanding, we appreciate it.

    My app notifications for certain forms are coming through in spanish Image 1 Screenshot 20 Screenshot 10

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    allymgilbert
    Replied on August 16, 2025 at 7:39 PM

    My app is doing the same thing all of a sudden!
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    Kenneth JotForm Support
    Replied on August 16, 2025 at 8:23 PM

    Hi allymgilbert,

    I separated your other question into a new thread so we can focus on it properly. You can view and follow it here.

    Thanks for your patience. We appreciate it.

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    Connor Product Triage Specialist
    Replied on August 19, 2025 at 6:36 AM

    Hi Lou_Page,

    Our developers have fixed the issue, and it is not replicable as of today. Please let us know if the issue continues on your end.

    Reach out again if there's anything else we can do for you.

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