Submissions are not showing on the form

Additionally, a new problem that I just discovered is my colleagues are in fact filling out that form, but from the back end it is showing no submissions. I have seen several confirmation emails come through showing that people are filling out the form, but it is empty.

Hi Kaylen,

Thanks for reaching out to Jotform Support. Can you verify if you are referring to this form? If yes, when I cloned and tested your form, everything worked the way it was supposed to. Take a look at the screenshot below to see my results:

Can I ask for your permission to do a test submission? Additionally, to help us investigate further, could you please provide a screenshot of one of the email notifications that are not showing on Jotform Tables? We’ve got a guide here that’ll show you how to do that. We also suggest checking your trashed entries. Let me show you how to do it:

1. On your My Workspace page, hover your mouse over your form and click on Inbox on the right side of the screen.

2. In Jotform Inbox, click on the Trash tab on the top-left side of the page.

3. Now, check to see if the submissions were deleted.

If your submissions were deleted, you can easily restore them to Jotform Inbox. Here’s how to do it:

1. While under the Trash tab in Jotform Inbox, select the deleted submissions you want to restore.

2. Then, click on the Three Dots icon beside the Download All button.

3. In the dropdown menu, click on Restore. That's it.

Trashed submissions that you don’t restore within 30 days will be automatically deleted. You can check out our guide on How to Restore Deleted Submissions in Jotform Inbox for more information.

Once we hear back from you, we'll be able to help you with this