Sending Data from One Jotform to Another Form

  • Technology_HAC
    Asked on August 5, 2025 at 5:36 PM

    Hello, I'm attempting to send the Contact Name, Contact Phone, Contact Email & Address from my Source Form to my Target Form with no success.

    Part 1: I've followed the steps to update the Autoresponder Email with the link from the Target Form's URL and included the fields that I would like to pass on. I've also updated the Thank you page to redirect to the same link; however, when I complete the Source Form and SUBMIT, it opens the Target Form but does not populate the fields.

    Part 2: I would actually like to only redirect to the Target form if a certain condition is met. Not for all Submissions; however, I'm unsure if that can be done since I'm unable to get any fields to populate.

    Here are my files:

    Source Form - https://form.jotform.com/252166402118146

    Target Form - https://form.jotform.com/252166836590161

    Regards,

    Linda


  • Adrian Besilla JotForm Support
    Replied on August 5, 2025 at 6:29 PM

    Hi Linda,

    Thanks for reaching out to Jotform Support. Allow me sometime to look into this. I'll get back to you as soon as I can.

    Let us know if you have any other questions.

  • Adrian Besilla JotForm Support
    Replied on August 6, 2025 at 2:07 AM

    Hi Linda,

    The issue with the Target Form not populating is likely because the prefill link isn’t using the exact unique field names from the Target Form and matching them with the correct field tags from the Source Form. You can try to use Jotform's URL Parameters feature to prepopulate fields in the Target Form. You can generate a prefilled URL using the Field Prepopulator tool.

    Select your Target Form, map the fields (Contact Name, Phone, Email, Address), and generate the URL with the parameters. This URL can be used in your Source Form's Autoresponder Email or Thank You page redirect. You can check out our guide about Prepopulating Fields via URL Parameters and How to Prefill Form Fields with Data from Another Form for more information.

    To keep the conversation organized, I moved your other question to its own thread, and someone from our Support Team will help you with it here.

    Let us know if you need any other questions.

  • Technology_HAC
    Replied on August 6, 2025 at 4:20 PM

    I'm not sure I understand what you are suggesting in the first paragraph. The fields in the Target Form is exactly the same names as in the Source Form (I cloned the Source Form). I did check each one individually to ensure that I had the correct field names in the Autoresponder email & the Thank You Redirect. However, as I put in my original ticket, I did everything that you put in your second paragraph.

    If the fields are correct, I'm not certain what my next steps should be to resolve the issue.


  • Ronald JotForm Support
    Replied on August 6, 2025 at 4:53 PM

    Hi Linda,

    I checked the prefilled link on your Thank You page, and it currently looks like this:

    https://form.jotform.com/252166836590161?contactName{contactName}&contactPhone{contactPhone}&contactEmail{contactEmail}&address{address}

    Just a quick heads-up that an equal sign (=) should be used between the target field and the source tag to correctly pass the data like this:

    contactPhone={contactPhone}

    Also, the Name field includes subfields for first and last names, so those need to be specified separately. Here’s the corrected prefilled link you can use to pass the data from one form to another:

    https://form.jotform.com/252166836590161?contactName[first]={contactName:first}&contactName[last]={contactName:last}&contactPhone={contactPhone}&contactEmail={contactEmail}&address={address}

    Take a look at the screencast below to see how it works: Sending Data from One Jotform to Another Form Image 1 Screenshot 20 Give it a try and reach out again if you have any other questions.

  • Technology_HAC
    Replied on August 6, 2025 at 11:41 PM

    Thank you so much. The only issue now is that the address comes in one line instead of speading out to each field. Should it be separated like the name field?

    Sending Data from One Jotform to Another Form Image 1 Screenshot 20

  • Technology_HAC
    Replied on August 7, 2025 at 12:02 AM

    I figured it out! Thank you!

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