Icon change on members app

  • LandmarkLodge422
    Asked on July 6, 2025 at 4:24 PM

    I CANT GET THE UPPER RIGHT AVATAR TO CHANGE ON MY MEMBERTS APP. ITS CHAGED ON MINE BUT NOT THEIRS. I HAVE TRIED GOING TO SETTINGS AND STUFF BUT THERE IS NOTHING THAT I SEE WHERE I CAN CHANGE IT

    Jotform Thread 28691441 Screenshot
  • Jonathan JotForm Support
    Replied on July 6, 2025 at 4:42 PM

    Hi LandmarkLodge422,

    Thanks for reaching out to Jotform Support. I see that you also asked this question on another thread. You can check out our answer to that here.

    Reach out again if you need any other help.

  • LandmarkLodge422
    Replied on July 8, 2025 at 1:25 PM
    The issue is still an issue nothing has changed and I cant seem to get it
    resolved with you guys
    ...
  • Christian Ice JotForm Support
    Replied on July 8, 2025 at 1:31 PM

    Hi LandmarkLodge422,

    Upon checking, we have escalated a request to our Developers on removing the Avatar from the top-right corner of the app's main page. If there are any updates, we’ll circle back to the original thread here and let you know.

    We really appreciate your patience and understanding while we look into this.