AI Agent Chatbot returns I'm currently experiencing an issue. Could you please try again?

MI CHATBOT NO TIENE SERVICIO ME MANDA UN MENSAJE DE ERROR: ''I'm currently experiencing an issue. Could you please try again?''

Hi dmzly099,

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again. 

Now, coming back to the issue, the message you're getting usually indicates a temporary issue with the AI Agent service. Here are some steps to help you troubleshoot and improve your chatbot's performance:

1. Enable Chat History in your AI Agent Builder by selecting your agent, clicking the gear icon, and toggling Chat History on. This allows users to access previous conversations when logged into Jotform.
2. Train your AI Agent by chatting with it in the Train tab under "Teach Your Agent." This helps refine responses and improve accuracy.
3. Check your integration settings if your chatbot is connected to platforms like WhatsApp. Ensure all business information and account connections are properly set up.

Occasional temporary issues like what you were getting may occur, but it usually gets resolved by itself. Agent should be able to get back to its normal state. But if it didn't and the error keeps on coming in, that's where we can consider it concerning, and you can let us know if that happens, so we can do a more in-depth checking.

Let us know if you have any other questions.