How to Changer Sender Name

  • cwservices1
    Asked on June 14, 2025 at 5:01 AM
    how can i remove "JOTFORM "when i receive a email notification, because all notification send to my boss and probably one more person but i dont want Jotform name when receive a notification
  • Christine JotForm Support
    Replied on June 14, 2025 at 5:11 AM

    Hi Roberto,

    Are you referring to the Jotform Branding? If yes, it’s easy to remove Jotform branding on your account’s settings page. Let me show you how:

    1. On your My Forms page, click on your Profile Picture/Avatar from the top-right side of the page.
    2. From the menu that opens, click on Settings.
    3. Under the Update Your Settings section, uncheck the Show “Powered by Jotform” on my forms option. That's it, you’re done.

    How to Changer Sender Name Image 1 Screenshot 20

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better? Can you take a screenshot and send it to us? We’ve got a guide here that’ll show you how to do that.

    Give it a try and let us know how it goes.

  • cwservices1
    Replied on June 14, 2025 at 9:05 PM

    No this notification one of my client won't open because say i dont know who is it. i need add C&W Services


    How to Changer Sender Name Image 1 Screenshot 20

  • Christine JotForm Support
    Replied on June 14, 2025 at 9:46 PM

    Hi Roberto,

    Changing the Sender Name on Emails is easy. Let me show you how:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.
    2. Select Emails from the left panel, and click on the Pen icon of the Notification Email.
    3. Go to the Recipients tab, and go to the Sender Name to change.
    4. Click Save when done. How to Changer Sender Name Image 1 Screenshot 30

    See screenshot below for the result:How to Changer Sender Name Image 2 Screenshot 41

    Give it a try and let us know how it goes.

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