Reembolso y cancelar suscripción

Buen día

Cuales son los pasos para cancelar suscripción bronce y obtener un reembolso por los meses que no usaria? Mi plan se renovo en mayo

Hello rosibelmartinez9

Thanks for reaching out to Jotform Support. Our Spanish Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Spanish, let us know and we can have them do that. But, it might take a while until they're available again.

As requested, I've canceled your subscription and refunded USD 408.00. The refund should be reflected in your account within 7-10 business days.

Let us know if there’s anything else we can help you with.