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Iain_MackayAsked on May 14, 2025 at 8:28 PMWhile the email is coming through now, the pdf of the inspection sheet is no longer attached to the email - we need this to be resumed as it otherwise creates the same manual process of emailing the pdf out - can someone please look into this as our other forms are working like they should and its just this one that isn't
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Gian JotForm SupportReplied on May 14, 2025 at 8:31 PM
Hi Iain,
If the PDF reports are no longer attached to the notification or autoresponder emails, you can check each email template's settings and make sure that a document is selected. Let me show you how to do it:
1. In the Form Builder, click on Settings at the top of the page.
2. Click on Emails on the left.
3. Hover your mouse on the email and click on the Pencil icon.
4. Go to the Advanced tab.
5. Check if the Attach PDF section is toggled on.
6. Make sure that a document is selected.
7. Click Save.
Give it a try and let us know if you need any help.
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