-
keredpwcAsked on May 13, 2025 at 7:04 PM
-
Adrian Besilla JotForm SupportReplied on May 13, 2025 at 7:55 PM
Hi Cyndi,
Keep in mind that Jotform Sign or Sign Document is intended for legally accepted electronic signature. Unfortunately, at this time, any form submission that includes a signature field like Jotform Sign or e-signature widgets, and is submitted, even in a test, counts toward your monthly signed documents limit, regardless of whether it’s from a live form or a cloned version.
If you don't necessarily need this purpose, you can disable the Jotform Sign automation on your form, and you can get more submissions with signatures. You can still collect signatures without the Jotform Sign enabled. Let me show you how to disable the Jotform Sign Automation feature:
- In Form Builder, in the orange navigation bar at the top of the page, click on Settings.
- In the menu on the left, click on Jotform Sign tab and toggle the slider to OFF to Enable Jotform Sign Automation.
Let us know if you have any other questions.
Your Answer
Something Went Wrong
An error occurred while generating the AI response. Please try again!