How can I remove the automatic invoice?

  • Dee_Hoffman
    Asked on May 12, 2025 at 10:39 AM
    Hi, Thank you! I was able to fix the issue with your assistance. I did notice that there is an invoice attached to my customer survey sheet when it is sent to my email. How can I remove the automatic invoice?
    Dee Hoffman
  • Reymae JotForm Support
    Replied on May 12, 2025 at 10:39 AM

    Hi Dee,

    Unfortunately, I couldn't see the screenshot you shared on my end. Can you try to send it again? Let me show you how to post a screenshot to our Help Center:

    1. On the Help Center page, scroll down to the Your Answer section and click on the Image icon.

    2. Drag and drop your image into the Upload box, or click on it and select your file.

    3. Then, click on the Add button in the bottom-right corner of the window.

    How can I remove the automatic invoice? Image 1 Screenshot 30

    4. To resize it, click on your screenshot and then click on one of the boxes in the corners, and drag it inward.

    5. Once you're finished, click on the Post Answer button at the bottom right of the Your Answer section.

    How can I remove the automatic invoice? Image 2 Screenshot 41 That's it. Once we hear back from you, we'll be able to help you with this.

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