How to add multiple reply-to emails?

  • gerrymagnarelli
    Asked on May 8, 2025 at 9:40 AM

    Also can there be more than 1 notification/responder email if i want multiple people to get. see below for respond for what i mean. i can only pick 1.

    Autoresponder & notification email Image 1 Screenshot 20 Screenshot 10

  • Kris Ann JotForm Support
    Replied on May 8, 2025 at 11:36 AM

    Hi Gerardo,

    I understand what you’d like to do, but I’ll need a bit of time to work out a solution. I’ll get back to you shortly.

    Thanks for your patience and understanding, we appreciate it.

  • Kris Ann JotForm Support
    Replied on May 9, 2025 at 8:03 AM

    Hi Gerardo,

    Base on the screenshot it seems like you want to add multiple Reply to emails. It is possible to map multiple emails in the Reply-to-Email of your Notification email. Let me show you how:

    1.In Form Builder, click on the Add Element button, and go to the Widgets tab.

    2.Search for the Form Calculation widget and add it to your form.

    How to add multiple reply to emails? Image 1 Screenshot 100 3.Click on the Form Calculation widget then click on the Wand Icon to open the Widget Settings.

    4.Click on the Add Field button and select the First email field.

    5.Click the 0-9 symbol of the field to convert into A-Z, to indicate that the field is a text.

    6.Add a comma, then click the Add Field button again, and select the Second email field, once done click on the Save button.

    How to add multiple reply to emails? Image 2 Screenshot 111 Now, we need to add another field that will pass the combined email into a short text field, which you will select in the Email Notification.

    7.Click on the the Add Element button again, and under Basic Tab, add a Short Text element to your form, and rename it as Sender Emails.

    How to add multiple reply to emails? Image 3 Screenshot 122 8.Click on the Settings tab in the orange navigation bar at the top of the page. 

    9.Go to the Conditions tab on the left side of the page.

    10.Click the Add Condition button, then select the Update/Calculate Field element. 

    How to add multiple reply to emails? Image 4 Screenshot 133 11.Set the recommended condition below:

    How to add multiple reply to emails? Image 5 Screenshot 144

    12.Go to Emails Tab, then hover your mouse on the right side of the Notification Email and click on the Pencil Icon.

    13.Go to Recipients tab, then under the Reply to Email, select the Sender Emails field.

    14.Once done, click on the Save button below.

    How to add multiple reply to emails? Image 6 Screenshot 155 15.Then lastly, click on the Form Calculation field and the Sender Emails field, then click on the Gear Icon.

    16.Go to Advanced tab, then enable the Hide Field option.

    How to add multiple reply to emails? Image 7 Screenshot 166 Check out the screencast and screenshot below to see my results. For demonstration I did not hide the fields and also If you notice I used the Agent Email and Buyer Email field for the fields to use to get the value.

    How to add multiple reply to emails? Image 8 Screenshot 177

    How to add multiple reply to emails? Image 9 Screenshot 188Give it a try and let us know if you need any other help.