I'm getting 'You've reached the limit' message

  • Ciler
    Asked on April 24, 2025 at 2:48 AM

    Dears,

    I got email all the time " You've reached the limit "

    But I could not use such a area. So please correct to this.


    Secondly, I could not get all mail from requester, could you check this point also.

    Youve reached the limit warning and after open the request not get email Image 1 Screenshot 20 Screenshot 10

  • Lorevie JotForm Support
    Replied on April 24, 2025 at 9:43 AM

    Hi Ciler,

    Thanks for reaching out to Jotform Support. Based on your screenshot, you have reached your upload space limit, which is 100 MB. However, I've checked your account and all your usage are within the limits. I've gone ahead and cleared your form caches to refresh your form. Can you check it again now? If the issue persists, try to log out and log back in to your account. As for your other question, I've moved that to a new thread and will be helping you out here.

    Let us know if you have any other questions.

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