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jtognettiAsked on April 22, 2025 at 2:31 PM
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Cyrus_BReplied on April 22, 2025 at 2:41 PM
Hi Joey,
Regarding submission limits, unfortunately, it's not possible to move or combine submission counts from one account to another. Each Jotform account has its own monthly usage limits based on the subscription plan it’s under.
If one of your accounts has already reached its submission limit, you can either wait for the limit to reset. You’ll find the exact reset date under your Account’s View Usage page. Take a look at the sample screenshot below:
Alternatively, if the form activity is expected to remain high, upgrading the plan on that specific account might be the best option. It's really easy to Upgrade your Account. Let me show you how:
1. On your My Workspace page, click on Pricing in the blue navigation bar at the top of the page.
2. On the Pricing page, choose the plan you want to buy.
3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method.
Here’s an example of the Bronze plan:
After you click on Continue, you'll need to enter your Credit/Debit Card details.
If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment.
Let us know if you need any more help.
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jtognettiReplied on April 23, 2025 at 3:07 PMYour email is important to us and is currently under review. Thank you for reaching out and we will get back to you as soon as possible.
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jtognettiReplied on May 12, 2025 at 10:21 AMYour email is important to us and is currently under review. Thank you for reaching out and we will get back to you as soon as possible.
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