Can Submission Limits Be Shared Between Accounts?

  • jtognetti
    Asked on April 22, 2025 at 2:31 PM
    Is it also possible to move one jot form submission counts from one account to another to share the monthly submissions?
  • Cyrus_B
    Replied on April 22, 2025 at 2:41 PM

    Hi Joey,

    Regarding submission limits, unfortunately, it's not possible to move or combine submission counts from one account to another. Each Jotform account has its own monthly usage limits based on the subscription plan it’s under.

    If one of your accounts has already reached its submission limit, you can either wait for the limit to reset. You’ll find the exact reset date under your Account’s View Usage page. Take a look at the sample screenshot below: Can Submission Limits Be Shared Between Accounts? Image 1 Screenshot 60Alternatively, if the form activity is expected to remain high, upgrading the plan on that specific account might be the best option. It's really easy to Upgrade your Account. Let me show you how:

    1. On your My Workspace page, click on Pricing in the blue navigation bar at the top of the page.

    Can Submission Limits Be Shared Between Accounts? Image 2 Screenshot 71

    2. On the Pricing page, choose the plan you want to buy.

    Can Submission Limits Be Shared Between Accounts? Image 3 Screenshot 82

    3. In the popup window, choose either a Monthly or Yearly payment schedule and either Credit/Debit Card or PayPal as the payment method. 

    Here’s an example of the Bronze plan:

    Can Submission Limits Be Shared Between Accounts? Image 4 Screenshot 93

    After you click on Continue, you'll need to enter your Credit/Debit Card details.

    Can Submission Limits Be Shared Between Accounts? Image 5 Screenshot 104If you choose to use PayPal, you’ll get redirected to the PayPal payment page to complete the payment. 

    Let us know if you need any more help.

  • jtognetti
    Replied on April 23, 2025 at 3:07 PM
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  • jtognetti
    Replied on May 12, 2025 at 10:21 AM
    Your email is important to us and is currently under review. Thank you for reaching out and we will get back to you as soon as possible. 
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