I can't see the submissions on the tables

I am unable to see submission forms under submissions,

Instead the responses come through inbox. How can I fix this?

Hi Tabitha,

Thanks for reaching out to Jotform Support. To my understanding, you're not seeing the submissions on the Jotform Tables and you can only see them from the Inbox. Is that right? Can you try to clear your browser caches, then log out and log back in to your account? Can you also try it on a different browser? I've also gone ahead and cleared your form caches. Can you check it again? If the issue persists, will you allow us to access your account so we can check it? Don't worry, you can disable that again after we're done checking things out. Let me show you how to do it:

1. In the upper-right corner of your My Forms page, click on your Avatar/Profile Image icon.

2. In the small window that opens, click on Settings.

3. In the panel on the left, click on the Security tab.

4. Then, on the bottom-right side of the page, toggle Jotform Support Access to the On position.

As for your other question, I've moved that to a new thread and will be helping you out here.

Keep us updated and let us know how it goes.