Can you guys forward survey responses to emails?

We need a customer service form solution that:

• Collects customer info (name, order, email) and issue details
• Allows photo uploads for damaged products
• Routes submissions to different email addresses based on product type and customer location
• Stores all submissions in a database or spreadsheet
• Sends automated email notifications with submission details to appropriate teams
• Manages product replacement requests with minimal manual intervention

Hi Will,

Thanks for reaching out to Jotform Support. I’ll need a bit of time to look into this. I’ll get back to you as soon as I can.

Thanks for your patience and understanding, we appreciate it.

Hi Will,

As for your last question. Changing the product information and details is currently not possible; you have to manually change the product replacement. For your other questions, I moved your other questions to another thread to avoid confusion. See thread links below:

• First Question
• Second Question
• Third and Sixth Question
• Fourth Question
• Fifth Question

Reach out again if there’s anything else we can help you with.