How can I have multiple Payment integration to the form?

  • Tidelands
    Asked on April 12, 2025 at 12:15 PM
    1) We want to add Stripe as an option for processing payment. But it looks like we can only have PayPal OR Stripe, not both. And if we switch from PayPal to Stripe - it will delete all of our products. Is there any way around this?
  • Royce JotForm Support
    Replied on April 12, 2025 at 1:48 PM

    Hi Tidelands,

    You can add one payment integration per form, but you can display multiple integrations in the same form by using the iFrame Embed widget, adding a Single Choice element, and applying the Conditions feature with the existing payment gateway. Let me show you how to set it up:

    At first, let's add the iFrame Embed widget to your form:

    1. In Form Builder, click on the Add Element menu on the left side of the screen.
    2. Click on the Widgets tab, search for iFrame Embed and drag and drop it to your form.
    3. In the menu on the right, under the General tab, paste the Frame URL of the other form which includes fields and the payment integration.
    4. Next to the Iframe Embed widget, click on the Gear icon and change the Height option as you want.

    How can I have multiple Payment integration to the form? Image 1 Screenshot 70 Then, let's add a Single Choice element:

    1. While in Form Builder, click on the Add Element menu on the left side of the screen.
    2. In the menu on the left, under the Basic Elements menu, drag and drop a Single Choice element.
    3. Change the label and the options so that users can choose the payment method.

    How can I have multiple Payment integration to the form? Image 2 Screenshot 81 Finally, we need to set up Show/Hide Field conditions. Let's do it:

    1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

    2. In the menu on the left side of the page, click on Conditions and choose the Show/Hide Field option.

    How can I have multiple Payment integration to the form? Image 3 Screenshot 92

    3. Set up two conditions as you see below and click on Save.

    How can I have multiple Payment integration to the form? Image 4 Screenshot 103

    How can I have multiple Payment integration to the form? Image 5 Screenshot 114

    After completing all the steps, you can display two payment methods on the same form. Keep in mind that if users fill out the form within the iframe widget, submissions will be collected in that form. Check out the screencast below to see how it'll work: 

    How can I have multiple Payment integration to the form? Image 6 Screenshot 125 You can also check out the detailed explanation in this How to Create a Basic Multiple Payment Form guide.

    Give it a try and reach out again if you need any help.

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