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MeghanAsked on March 26, 2025 at 5:27 PM
Would like to echo requests for a way to only show a screen to input email, no prompting to login or create an account. Our end users will bounce off creating an account but we do require a way for them to save and continue forms. We get that this is likely done to boost user registration numbers, but it would be nice for paid account tiers to have the option. The current pop-up layout dominates with Create Account and the skip option is not obvious enough.
Also, we have a shared concern with another user about having multiple people using the same device/browser to submit forms. Our reps use a single device (an iPad) to speak to multiple clients and fill out forms via iframe embeds. Under no circumstances can we allow one account to see another's data. What is recommended to make sure the forms reset and to get users signed out if they do Create Account? Our reps will not be savvy enough to clear cookies and we cannot rely on them to navigate to Jotform each time to sign the account out. -
Lara Jotform SupportReplied on March 27, 2025 at 3:14 AM
Hi Meghan,
Thanks for reaching out to Jotform Support. When users save a draft of a form, they can skip creating an account or logging in by clicking Skip Create an Account. If you need to hide the Sign-Up and Log In options, leaving only the Skip Create an Account button visible, you can inject CSS Codes into your form. Let me walk you through it:
/*Remove Sign up with Email button - 25626321*/
div#registrationForm {
display: none;
}
/*Remove Already have an account?Log in*/
#login-link {
display: none;
}
.m1b {
font-size: 0px!important;
}
/*Ends here*/
/*Increase the size of the Skip Create an Account*/
.m1ba {
font-size: 25px !important;
}
/*Ends here*/
2. In Form Builder, click on the Paint Roller icon on the right side of the page to open Form Designer.
3. Now, in the Form Designer menu, click on the Styles tab, scroll down and paste the code into the Inject CSS Code box. That’s it. The code is automatically saved.
Give it a try and let us know how it goes.
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Meghan14Replied on March 28, 2025 at 11:56 AM
Thank you, Lara! Is there a way to get the custom CSS to have the Save button open the window already at the email input view?
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Mark Alan Jotform SupportReplied on March 28, 2025 at 12:09 PM
Hi Meghan,
For your question about customizing the Save button to open directly at the email input view. Unfortunately, there is currently no built-in feature in Jotform that allows the Save button to open a specific section of the form, such as the email input view, directly. However, you can use custom CSS to enhance the appearance of your form elements, including the Save button. While this won't change the functionality to directly open at a specific view, it can improve user experience.
Let us know if you have any other questions or need further assistance.
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John OberlanderReplied on April 5, 2025 at 3:12 PM
Lara,
I used the code you mentioned above to remove the "create an account" language when someone tries to save a form. I still am getting this message though. I'm worried users will still be a little confused by this. It still looks you have to sign up in order to save a draft and if "skip" then you won't save a draft. Can the sign up text be deleted and the blue text changed to say : Save a Draft. -
john OberlanderReplied on April 5, 2025 at 3:13 PM
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Mark Alan Jotform SupportReplied on April 5, 2025 at 3:36 PM
Hi John,
I answered your question on a new thread. You can go ahead and check that out here.
Let us know if you have any other questions.
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