How To Update Sender Email Of Notification/Autoresponder Email?

also is there a way to have the sender (Jotform) change to my email? If it is possible how shall i do it? Thanks

Hi Alex,

You will have to setup your own SMTP so that you can use it as a Sender Email for your Notification/Autoresponder email. Here's how to do it:

How To Set Up SMTP:

1. In Account Setting, click on Add Sender Email.

2. Select Google/Custom/Microsoft.

3. Click on Continue.

4. For Google, login with your Gmail account, for Microsoft, login with your Microsoft account, and for Custom, fill out the SMTP credentials.

For Google:

For Microsoft:

For Custom:

5. Click on Send Test Email.

6. Click on Save.

We also have a guide about How to Set up SMTP for a Form that you can check out.

How To Update Sender Email Of Notification/Autoresponder Email:

1. In Form Builder, in the orange navigation bar at the top of the screen, click on Settings.

2. Click on Emails on the left side of the screen.

3. Hover your cursor over the Notification/Autoresponder email and click on the Pencil icon.

4. Go to Advanced tab.

5. Scroll down to Sender Email.

6. Select your SMTP.

7. Click on Save.

Give it a try and let us know how it goes.

Hey,

Thanks for the clear instructions. It all worked out.

Alex