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Cahit Binici19 Eylül 2020 15:27 tarihinde soruldu
Merhaba,
Sisteme bir türlü cahit.binici@gmail.com adresiyle log-in olamıyorum. Şifre güncellemek istememe rağmen herhangi bir mail alamıyorum. Tekrar kaydolmayı denesem de bu adresin uygun olmadığını söylüyor.
Nasıl düzeltebilirim?
Yardımınız için şimdiden teşekkürler.
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Kevin Support Team Lead19 Eylül 2020 18:13 tarihinde yanıtlandı
I have checked your account and this was suspended due to the form "İsimsiz Form 1"; however, this seems empty, so I went ahead and reactivated your account, you should be able to log in now.
Thanks.
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Cahit Binici21 Eylül 2020 16:42 tarihinde yanıtlandı
Thank you for your response and support. However, my account still seems suspended. :-(
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Kevin Support Team Lead21 Eylül 2020 18:25 tarihinde yanıtlandı
I have checked your account and this was suspended due to the form "[Imported Form] Google Sheets - create and edit spreadsheets online, for free." as it has some login fields, we need to remove those fields in order to reactivate the account, kindly confirm, so we can proceed deleting the fields and reactivating the account.
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Cahit Binici21 Eylül 2020 19:16 tarihinde yanıtlandı
I confirm that you delete the files you need to delete in order for my account to be active again.
Thanks again for your attention.
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Kevin Support Team Lead21 Eylül 2020 22:16 tarihinde yanıtlandı
Your account is active now, kindly check and confirm you're able to log in.
Thanks.