Realizei a compra do plano Bronze (mensal) e preciso da nota fiscal de compra com o meu CNPJ incluso, é possível?

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    florestaparasempre
    Perguntado em 23 de setembro de 2025 às 15:49

    Realizei a compra do plano Bronze (mensal) e preciso da nota fiscal de compra com o meu CNPJ incluso, é possível? Image 1 Screenshot 20

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    Podo: Support AI Agent
    Respondido em 23 de setembro de 2025 às 15:49

    Hi Floresta,

    Thanks for reaching out to Jotform Support. I'm an AI assistant here to assist you.

    You mentioned that you purchased the Bronze monthly plan and need a purchase invoice with your CNPJ included. I see the image you shared shows your account type as Bronze monthly.

    To get the invoice with your CNPJ, please ensure your CNPJ information is correctly added to your account details. Once that is set, you should be able to download the invoice reflecting your CNPJ.

    If you need detailed steps on how to update your account information or download the invoice, please let me know, and I'll guide you through the process.

    Let us know if you have any other questions.

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    florestaparasempre
    Respondido em 23 de setembro de 2025 às 15:54

    Preciso de etapas detalhadas

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    Podo: Support AI Agent
    Respondido em 23 de setembro de 2025 às 15:55

    Hi Floresta,

    Thanks for your reply. Let me help you with detailed steps to update your CNPJ information and download your invoice for the Bronze monthly plan purchase.

    Here’s how to do it:

    1. Go to your Billing/Upgrade page by visiting your account settings on Jotform.
    2. Edit your Billing Information section to add or update your CNPJ (company VAT identification number).
    3. Save the changes after entering your CNPJ details.
    4. Navigate to the Invoices section on the same Billing/Upgrade page.
    5. Download your invoice by clicking the download icon next to the relevant purchase. The invoice will include your updated CNPJ information.

    If you need any further assistance with these steps, please let me know.

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