Erro no preenchimento dos formularios

  • W
    Werlley
    Perguntado em 18 de setembro de 2025 às 14:25

    Alguns clientes estão preenchendo o formulario e não estamos recebendo, esta dando erro.

  • Profile Image
    Aaron Jotform Support
    Respondido em 18 de setembro de 2025 às 14:30

    Hi Werlley,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you send me the link to your form so I can take a look for you? Also, mind grabbing a screenshot of what you’re seeing and sending it over? Our guide on How to Post Screenshots to Our Help Center shows you how.

    Once we hear back from you, we can get moving on a solution.

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