Clarification on Jotform Plan for Single High-Volume Submission Event

Hi Jessica,

Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, we understand that you're interested in purchasing one of our Standard plans available. As for the number of forms, you can select either the Bronze or Silver plan.

However, we'd like to clarify about the expected number of submissions. Jotform’s standard plans (as shown on the pricing page) have monthly submission limits. Since you mentioned you’re expecting 20,000 submissions to occur once, that would exceed the monthly quota of the highest standard plan (Gold), which allows up to 10,000 submissions per month.

For one-time high-volume needs like yours, we recommend looking into subscribing to Jotform Enterprise, which offers more flexibility for volume spikes, plus other benefits like data residency, SSO, and dedicated support.

Contacting our Enterprise Sales Team is easy, you'll just need to send a request first, and they'll reach out to you with more information. Let me show you where to find the request form:

1. Go to the Contact Sales page, and fill out the form.
2. Then, click on the Send Request button, and that's it.

Let us know if there’s anything else we can help you with.