Falha no login

  • A
    Anderson Baptista
    Perguntado em 28 de abril de 2025 às 08:56

    Não estou conseguindo acesso ao painel.
    Erro de muita requisição

    Jotform Thread 26536171 Screenshot
  • Profile Image
    Kyle Jotform Support
    Respondido em 28 de abril de 2025 às 09:41

    Hi Anderson,

    Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, it might take a while until they're available again.

    Now, coming back to your question, can you clear your browser's cache and cookies, wait for a few minutes and try logging in again? You can also try using a different browser or an incognito/private browsing mode and see how it goes. If the same thing happens, share with us your IP address so we can manually flush your login attempts.

    Give it a try and let us know if you need any help.