Pagamento com desconto

  • ejaead
    Perguntado em 24 de novembro de 2023 às 17:18

    Eu tenho uma escola, e estou tentando fazer o pagamento anual do meu plano, porem não consigo, mesmo com meu cartão adicionado, e não consigo aplicar o desconto de escola.

  • Lesther Jotform Support
    Respondido em 24 de novembro de 2023 às 18:08

    Hi Bruno,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your question. You mentioned a School discount, did you apply for the Educational discount? If not, go to this page to apply. Regarding the payment, are you getting an error when making a payment? Share a screenshot of the payment error message for our reference. Here's our guide on How to Post Screenshots to Our Support Forum.

    Once we hear back from you, we'll be able to help you with this.