Alterar nome do usuário

  • ExamVisionBR
    Perguntado em 1 de novembro de 2023 às 08:30

    Precisamos alterar para ExamVision BR

  • Gilbert Jotform Support
    Respondido em 1 de novembro de 2023 às 08:38

    Hi Antonio_Junqueira,

    Thanks for using Jotform. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, let me help you with your request. We cannot use "ExamVision BR" for the username because a space in the username is not allowed. We can change your username to either "ExamVisionBR" or "ExamVision_BR", whichever one you prefer.

    Also, since you have several forms under your account, please note that if you're using custom form URLs in any of your forms, the old custom form URL will no longer work after the username is changed. Basically, the old form URL that has your previous username will no longer work and it will not redirect you to the form that is using your new username. If you have shared the old custom form URL with other people, you have to inform them about this change and give them the new custom URL after the username is changed. Or, you can just give them the original form URL.

    Let us know which of the two usernames you want to use and if you want us to proceed with the username change.

  • ExamVisionBR
    Respondido em 1 de novembro de 2023 às 08:43

    Optamos para ExamVisionBR, conseguem realizar a alteração?

    Ciente sobre o formulário personalizado

  • Gilbert Jotform Support
    Respondido em 1 de novembro de 2023 às 08:45

    Hi Antonio_Junqueira,

    We have now changed your account's username to ExamVisionBR.

    Feel free to reach out to us again if you need any other help.