mudança e-mail de cadastro

boa tarde. elaboramos um formulario atraves de um email de cadastro. porem gostariamos de mudar o email de cadastro. é possivel?

Hi Bárbara,

Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

Now, let me help you with your question. I checked your email address: gerencia@laboratorioklett.com and it appears that this email is associated with a guest account. Please keep in mind that the Guest account is a one-time login feature. It does not allow you to change your password or email address. You can create a new starter account with the same email address.

I also checked and it appears that there is another starter account associated with this email address: rodrigolener9@gmail.com. Are you referring to this account?

After we hear back from you, we’ll have a better idea of what’s going on and how to help.