How can I retrieve a form still in preparation, sent by mistake?

  • courimarcia
    Perguntado em 29 de abril de 2023 às 18:46


  • Ericson_B
    Respondido em 30 de abril de 2023 às 03:14

    Hi Marcia,

    Thanks for reaching out to Jotform Support. Unfortunately, our Portuguese Support agents are busy helping other Jotform users at the moment. I'll try to assist you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd prefer to receive support in Portuguese, let us know and we can have them do that. But, keep in mind that you'd have to wait until they're available again.

    Now, I'll help you with your question. If you shared the form to others. You can make the form private so that when they view the link you shared with them, they see the screenshot below. 

    How can I retrieve a form still in preparation, sent by mistake? Image 1 Screenshot 30

    Let me show you how to make your form private:

    1. While in the Form Builder, click the Publish tab.
    2. Under Quick Share, click the Settings link at the top-right of the form’s direct URL.

    How can I retrieve a form still in preparation, sent by mistake? Image 2 Screenshot 41

    However, if you requested that we transfer the form you created and we successfully transferred the form to the target account. The request must come from the account where your form was sent if you wish to get it returned. 

    If that’s not exactly what you’re looking for, can you explain a bit more so I can help you better?

    Reach out again if you have any other questions.