Agente de IA mostra erro no final da conversa

tem outro ponto que ainda precisa ser visto: ao final da conversa o agente manda essa mensagem em ingles informando um erro:

 

e ao abrir o link, essa é a tela:

isso está acontecendo desde os primeiros testes, bem antes do ajuste dos desenvolvedores. podem verificar o porquê dessa mensagem?

obrigada

Hi ecossistema,

Thanks for reaching out to Jotform Support. Our Portuguese Support agents are busy helping other Jotform users right now, so I'll try to help you in English using Google Translate, but you can reply in whichever language you feel comfortable using. Or, if you'd rather have support in Portuguese, let us know, and we can have them do that. But, it might take a while until they're available again.

Now, coming back to your question, based on the information from the screenshot you have provided, it appears that the issue was related to the linked form. Could you share to us the form URL link that was used by the AI Agent in the conversation? You can easily find your form's URL in Form Builder. Let me show you how:

1. In Form Builder, in the orange navigation bar at the top of the page, click on Publish.
2. In the Quick Share tab, click on Copy Link in the Share With Link section.

Once you share the form URL with us, we’ll be able to help you better with this.